ISO 9000: 2000 Quality Systems Handbook - Softcover

'..the definitive text on how to implement a quality management system 'the right way'....written in plain English...a great read..
Momentum, June 2002. (Magazine of the Quality Society of Australasia)

'With its emphasis throughout on process improvement, the book is a must for anyone in the business of implementing or interpreting ISO 9001:2000 and, more importantly, looking to gain added value and enhanced organisational performance from it.'
Quality World, May 2002

'Completely revised to align with ISO 9001:2000...it details the differences from the 1994 version and includes compliance and improvement questionnaires,tips for implementers, process flowcharts and a glossary of terms.'
Quality World, Dec. 2001

'a comprehensive and practical guide, covering over 250 necessary requirements a company must fulfil to achieve ISO 9000 status...includes useful check-lists, flow charts and related standards.'
Quality Today, Feb. 2002

REVIEW OF THIRD EDITION:
'This book is highly recommended for managers who recognise the commercial benefits of ISO 9000 certification and welcome a comprehensive guide to its implementation.'
European Quality

Completely revised to align with ISO 9000:2000, this handbook remains the most comprehensive book available on this series of international standards.

ISO 9000 Quality Systems Handbook is an essential guide to enable organizations to understand and apply ISO 9001:2000 requirements and the principles that underpin this radical revision of the family of standards.

Unlike other books on the subject, each element, clause and requirement is analysed in detail with practical guidance provided for its implementation.

The handbook is written for those managing existing quality systems as well as those establishing a quality system for the first time. It is written in an easy-to-follow format and style suitable for students, practitioners, discerning managers, instructors and auditors. It offers a range of solutions that are acceptable in many industries.

Based on the final draft of ISO 9001:2000, it details the differences from the 1994 version and includes check lists, questionnaires, tips for implementers, process flow charts and a glossary of terms.
Comprehensive and practical guide
Covers over 250 requirements of the standard
Includes useful checklists, flow charts, related standards, bibliography