Motivation, Ability and Confidence Building in People - Softcover

In order to get the best out of people in organisations, managers need to address the fundamental principals of people management: those of motivation, ability and confidence building. This proposed book aims to bring together clarity and understanding of these three main areas in one text with anecdotes and practical examples to enable managers to gain demonstrable improvements in organisational performance through their people. The material will be underpinned with just enough theory to establish a rationale for practice.
While a highly practical text, the aim is to meet many of the learning outcome requirements of the Certificate in Management and Diploma in Management people management / empowerment modules

Have you noticed? In study, work and play, everyone needs their motivation, ability, and confidence to be in place – to the same high degree – for success to follow.
First, we must want to do things – our ‘motivation’ is key. Managers need to bring out the best in others – that is, motivation building in people.
Second, we might be willing but if we don’t know how to do the job, it won’t get done – our ‘ability’ unlocks our potential. Managers need to help others learn – that is, ability building in people.
Third, our tasks don’t get done without self-assurance and belief in ourselves – our ‘confidence’. Managers need to develop self-reliance in others – that is, confidence building in people.
This book favours a case study approach drawing on everyday situations giving both management students and seasoned
practitioners clear and easy-to-relate-to situations.
Easily accessible, this text is in five sections, each with a companion webpage for management students, tutors and practitioners to explore the subject further:

· An overview of managing people.
· Motivation – what is it and how do we judge whether people are motivated? Practical approaches first are
underpinned with 100 years of theory. Mackay’s Motivation Development Model shows how to take a person
who is clearly un-motivated through to where they are motivated to go above and beyond their job brief.
· Ability building explores beyond individual learning – the learning organisation and life-long learning
features. Mackay’s Ability Development Model looks at differing approaches to encourage someone from
their first day, learning the ropes, through to full competency in their tasks.
· Confidence building considers the development of self-esteem, assertiveness and achievement. Of value to
the individual reader for themselves as well as for managers building confidence in others. Mackay’s
Confidence Development Model is a particular innovation and follows similar principles as the other two
models simplifying understanding of the ideas for all readers.
· Managing change and the future of work giving context of the real world for today and tomorrow.

The companion volume to this text is Recruiting, Retaining and Releasing People by the same author.

Adrian ‘Mac’ Mackay is Managing Partner with Duncan Alexander & Wilmshurst, Training & Development Advisors and is a
Director of DAW Limited, that specialises in providing innovative Marketing Solutions. Mac’s interests are advising professional people on marketing, as well as management skills, leadership and improved performance, and client care. He has recent international experience throughout Europe and in the USA and has worked with many organisations both large and small. He co-authored Below-the-Line Promotion (1992), the Fundamentals of Advertising, Second edition (1999), and The Fundamentals and Practice of Marketing, Fourth edition (2002), with John Wilmshurst; is Editor of The Practice of Advertising, Fith edition. (2004); and he co-authored The Veterinary Receptionist with John Corsan.