DK Essential Managers: Communicate Clearly - Softcover

Learn all you need to know about successful communication, from interpreting body language to writing letters, optimizing meetings, and speaking on the telephone. Communicate Clearly shows you how to hold an audience when making presentations and how to take notes or compile reports, and it also provides practical techniques for you to try in different settings. Power tips help you handle real-life situations and develop the first-class communication skills that are the key to a productive and informed workplace. The author practices what he preaches, communicating the clear communication skills with refreshing clarity. 

The DK Essential Managers series has sold over 2 million copies worldwide. Experienced and novice managers alike can benefit from these compact guides that slip easily into a briefcase or a portfolio. The topics are relevant to every work environment, from large corporations to small businesses. Concise treatments of dozens of business techniques, skills, methods, and problems are presented with hundreds of photos, charts, and diagrams. It is the most exciting and accessible approach to business and self-improvement available.

Robert Heller is himself a prolific author of management books. The first, The Naked Manager, published in 1972, established Heller as an iconoclastic, wide-ranging guide to managerial excellence -- and incompetence. Heller has drawn on the extensive knowledge of managers and management that he acquired as the founding editor of Management Today, Britain's premier business magazine, which he headed for 25 years. Books such as The Supermanagers and In Search of European Excellence address the ways in which the latest ideas on change, quality, and motivation are providing new routes to business success. In 1990 Heller wrote Culture Shock, one of the first books to describe how IT would revolutionize management. Since then, as writer, lecturer, and consultant, Heller has continued to tell managers how to "Ride the Revolution," the title of his 2000 book, written with Paul Spenley. His books for Dorling Kindersley's Essential Managers series are international bestsellers.

Hindle, international management consultant and author, is a business writer whose contributions are regularly published in management journals.