Confidence In Conflict For Everyday Life: How to prevent and manage the inevitable conflict in your work and personal life - Softcover

Do you handle arguments, misunderstandings and insults with ease? Unfortunately, many of us break down and buckle under...or put up our dukes and prepare to fight. None of these gut-level reactions will solve the problem. What we need is a plan for transforming our approach to conflict. Confidence in Conflict for Everyday Life reveals how you can manage your response during the most critical moments and stay effective in the midst of stress. In this book, you will learn the tactics of Verbal Defense & Influence, professional strategies taught by Vistelar Group trainers around the country. Learn more at www.ConfidenceInConflict.com. "I recommend for young and old alike - never too young, never to old to learn a few simple skills for minimizing conflict." - Roy Aiken "Anyone who has ever dealt with resistance and pushback at home can relate to the issues covered here. Read this book today and you'll be using these strategies at the dinner table tonight." - Gary T. Klugiewicz, Director, Vistelar Group The Vistelar Group (Vistelar.com) is a global consulting and training organization focused on addressing the spectrum of human conflict - from interpersonal discord, verbal abuse and bullying - to crisis communications, assault and physical violence. Clients come from fields such as business, health care, education, public safety and families.

Kathy Mangold is an award-winning communicator who is committed to conflict resolution strategies built upon a foundation of dignity and respect, even in the midst of stress. As consultant with the Vistelar Group, Kathy has created educational materials and programming that support Vistelar’s Verbal Defense & Influence methodology, which has been taught mainly in professional settings for 30 years. Her most recent project, an e-book entitled Confidence in Conflict for Everyday Life, illustrates how these concepts can be applied within one’s personal life. For this project Kathy has drawn from her real-life experiences as the editor of a parenting magazine. The Vistelar Group is a global training and speaking organization committed to addressing the spectrum of human conflict. Corporate and civic clients include the U.S. Department of Agriculture, Nissan USA, the Mall of America, and police agencies across the country, including Albuquerque, NM and Kalamazoo, MI.