Employee Engagement - Lessons from the Mouse House! - Softcover

In Employee Engagement: Lessons from the Mouse House! Blank includes real-life stories, provides examples, and illustrates how the famous resort keeps over 50,000 cast members dedicated to their work. Readers will find many valuable tips, tricks, and techniques scattered throughout the following chapters:·Engage Them with Employee Development·Engage Them via Team Building·Engage Them through Motivation·Engage Them by Enhancing YOUR Leadership Skills·Engage Them by Amplifying YOUR Recognition Methods·Engage Them by Partnering and Building RelationshipsThe author hopes supervisors, managers, and business owners will use this comprehensive guide to create a thriving environment within their own organizations. In the end, it’s all about applying just the right amount of Disney magic!

Pete Blank spent thirteen years in a variety of roles at the Walt Disney World Resort. His most recent role as a Learning Manager at the Disney University, he designed, developed, and delivered career and professional development courses for cast members and employees across the Disney organization. Prior to Disney, Pete worked as a sports reporter at WBMG-TV 42 in Birmingham. Pete is the president of Alabama Training, Leadership, And Strategy®, where he provides leadership training to corporate, college, and church groups. He manages the training department for the Personnel Board of Jefferson County which provides leadership and management training to over nine thousand civil servants in Jefferson County. Pete is a former president of the Birmingham Chapter of the American Society for Training and Development and is involved with the National Speakers Association. In 2009, he was named a “Top Young Trainer” by Training Magazine, and now is on the Board of Directors for the Blue Ridge Conference on Leadership.