Internal Consulting for HRD Professionals: Tools, Techniques and Strategies for Improving Organizational Performance - Hardcover

One of the many roles of the HRD professional is that of the internal consultant. Its recent increase in importance and value has brought with it increased challenges. The book is a how-to guide that shows how to make the transition to the often unfamiliar turf of internal consultant. It covers: the knowledge, skills, and attitudes required and expected of internal consultants; how to build positive client (employee) relationships; and how to make the transition to non-traditional or non-classroom training.